1. How many corporate employees will be fired from Starbucks this week?

2. What information will employees not being laid off receive at the end of this week?

3. What does Mr. Niccol aim to do with his "Back to Starbucks" strategy?

4. In addition to laying off employees, what changes will be made to the menu?

5. What improvement will be made to the Starbucks app?

6. When Mr. Niccol became the CEO last year, why did he implement these changes?

7. Mr. Niccol said in the message Monday that the layoffs were "a necessary change to position Starbucks for future success." Do you think the layoffs and the changes meant to improve wait times and price transparency in the app will improve business and profitability at Starbucks? Explain your answer.