1. Describe the different types of thefts relating to passenger baggage at airports.

2. Why do authorities say there has been an increase in thefts from baggage and thefts from baggage?

3. From the examples in this article, how do airlines respond to passengers' theft complaints?

4. What common feeling do the victims of theft (who were interviewed for this article) express about their experience?

5. NOTE: The TSA - Transportation Security Administration - is a government agency. It is part of the Department of Homeland Security and is responsible for security of the nation's transportation systems.
The reporter states "TSA thefts...account for a relatively small portion of all baggage theft and have been declining." How has the TSA reduced theft among their employees?

6. How does Delta airlines explain the fact that many of the arrests for thefts have included Delta employees?

7. While some positive steps have been taken to reduce thefts from or of baggage, what precautions do you think travelers should take to protect their belongings?

8.  Reader comments posted at wsj.com in response to this article included:

"Department stores are allowed to search the bags of employees. Why can't airlines and the TSA?"

What do you think of this suggestion?